We consistently holds the conception of “ Credit, Keep Faith, High Grade, High Efficiency ” satisfaction as our manage principle.
This service concept are gradually penetrating to every department, such as Sales Department, Production Department,Quality Control Department,etc.
Once received customers' requirements, we will reply in 2 working days.
The result is until they satisfy.
1. After thorough communication, be sure of the requirement.
2. Providing the needed samples and technical documents.
3.Providing other service, such as packing & designing, etc.
1.Knowing the usage of our battery, settle problem in time.
2.Estimating and be sure of customers' further requirements.
3. Customer Satisfaction Survey.
Whenever receiving complain, we will response the customer within 2 working days and hand in relevant report dealing with the complain within a week.
In order to service to you, Before the batteries can be specified, pls supply Order Number, Model, Bad Quantity, Reason, and Bad Samples these info to us.
And you can also send your problem info to this email address: info@wamabattery.com
We set up a powerful R&D team over 50 senior staff including professors ,We are equipped with advanced instruments,
such as AASP, XRD, SEM, STM, etc advantage accurate inspection appliance.
Complete quality system. We are implementing ISO9002 system. A complete number of standards ranging from raw material inspection, manufacture process,
control to shipment inspection (QA);
more than 50 quality control employees;
the advanced inspection
equipments and detailed quality management files.
Our all products have passed CE,UL,ROHS,SGS,etc international certificates.
All material have fit for European ROHS requirement.
we will use the best delivery based on every order's details and your requirement.
